Terms of service

Terms of Service

Last Updated: 19/05/2026

Welcome to Zenqix. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

By using our website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision

  • The information you provide is accurate and complete

  • You are responsible for maintaining the confidentiality of your account credentials

  • You accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Modify prices at any time without prior notice

  • Correct pricing errors or inaccuracies

  • Cancel orders arising from incorrect pricing

Accepted payment methods may include:

  • UPI

  • Credit/Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (if applicable)

Payments are processed securely through trusted third-party payment gateways.

3. Product Descriptions

We strive to ensure that product descriptions, images, pricing, and availability are accurate.

However:

  • Actual colors may vary depending on device screens

  • Minor variations in size, design, or appearance may occur

  • We do not guarantee that all product descriptions are completely error-free

We reserve the right to correct errors or update information at any time.

4. Order Acceptance and Cancellation

Once you place an order, you will receive an order confirmation email or message.

However:

  • Order confirmation does not guarantee acceptance

  • We reserve the right to refuse or cancel orders for any reason including:

    • Product unavailability

    • Suspected fraud

    • Incorrect pricing

    • Violation of these Terms

If payment has already been made for a cancelled order, a refund will be processed accordingly.

5. Shipping and Delivery

We aim to process and ship orders within 3-4 Days.

Delivery timelines may vary depending on:

  • Customer location

  • Courier services

  • Public holidays

  • Unforeseen delays

While we strive for timely delivery, we are not responsible for delays caused by third-party logistics providers or events beyond our control.

Customers are responsible for providing accurate shipping details.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review our policy carefully before making a purchase.

We reserve the right to refuse returns that do not comply with our return conditions.

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful activity

  • Fraudulent transactions

  • Uploading harmful code or malware

  • Violating intellectual property rights

  • Harassing or abusing others

  • Attempting unauthorized access to systems or accounts

Any misuse may result in account suspension, legal action, or both.

8. Intellectual Property

All website content including:

  • Logos

  • Designs

  • Product images

  • Graphics

  • Text

  • Branding

is the property of Zenqix and protected under applicable intellectual property laws.

Unauthorized use, copying, or distribution is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Zenqix shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or business

  • Delivery delays

  • Product misuse

  • Website interruptions or technical issues

Our total liability shall not exceed the amount paid by the customer for the specific order.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Services or transactions conducted outside our website

Customers access third-party services at their own risk.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the exclusive jurisdiction of the courts located in Pune Maharashtra, India.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Updated Terms will be posted on this page with the revised date.

Continued use of the website after changes indicates acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms, please contact us:

Zenqix
Email: gaikwadapparao091@mail.com
Address: Swargate pune maharashtra

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.